Guarantee

We want you to be satisfied. If you feel the item delivered by one of our local florists is unsatisfactory we will pick up and replace the product, pick it up and refund your money or offer you a partial credit and let you keep the delivered product. Because of the perishable nature of flowers all we ask is that you contact us within 3 days of delivery with the details of your complaint

Substitution

Substitution may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention will be given to your order to ensure that it is as similar as possible to the requested item. There shall be no substitution in the size or shape of arrangement.

Security

Order forms are encrypted prior to transmission over the Internet using secure socket layer (SSL) technology. All the personal information that you send us (including credit card numbers, names, addresses, and telephone numbers are encrypted so that your private information cannot be read by anyone as it travels over the Internet.

Privacy

Culture Greetings, our technology partner and our network of local florists, are concerned about your privacy and the security of your personal data. We have made a strong effort to ensure that your personal information is safeguarded and have instituted a comprehensive privacy and security policy.

Currency

All prices quoted on this site are in United States Dollars.

Credit Cards

We accept the following credit cards for payment: Visa – Mastercard – American Express – Discover

Service Charges

All orders will be assessed a $14.99 service charge. If sending more than one item to the same location on a single order, only one service charge will be assessed.

Customer Service # for our fulfillment network
888-610-8262

Mon-Fri 9AM to 8PM EST

Saturday 9AM to 8PM EST